1400 Independence Avenue, SW
Stop 0801
Washington, DC  20250-0801


April 20, 2016


All Approved Insurance Providers
All Risk Management Agency Field Offices
All Other Interested Parties


Heather Manzano, Deputy Administrator for Compliance /s/ Heather Manzano    4/20/2016


Disputes of Final Findings
7 C.F.R. § 400.169 outlines the appeals process for compliance matters. If the approved insurance provider (AIP) believes that the Regional Compliance Office rendered a final finding not in accordance with applicable laws, regulations, or FCIC approved policy and procedure, the AIP may request the Deputy Administrator for Compliance to make a final administrative determination. This memorandum provides the means to request a final administrative determination.

The most preferred method to request a final administrative determination (FAD) by the Deputy Administrator for Compliance is through the Compliance Activities and Results System (CARS). To send a request, the AIP should access CARS and navigate to the case policy they are disputing. The AIP should then go to the case policy document library and upload the FAD request documents as they would any other documents. Before saving, set the Document Category to Disputes: Request Disputes. This will generate an email to RMA giving it access to all the policy documents the AIP uploaded to the document library supporting the request for a FAD. Upon receiving the email, RMA will confirm receipt of the documentation submitted by the AIP and upload an acknowledgement memo to the AIP in CARS.

AIPs may also submit requests for a FAD to RMA by electronic mail to the following email address:

This Informational Memorandum does not change existing policy or procedure, or existing AIP responsibilities for filing a request for a FAD with RMA in accordance with 7 C.F.R § 400.169.


Until Rescinded

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