Civil rights issues are handled by the FPAC Business Center’s Civil Rights Division (CRD) on behalf of RMA. The Civil Rights Division ensures equal employment opportunities and program access for all RMA employees and customers. It ensures that every employee, applicant, and program participant is treated with dignity, equality, and respect by enforcing civil rights and equal employment opportunity statutes, protected Federal laws, policies, management directives, and Executive orders.

For more information, please visit the FPAC Civil Rights Division website.

FPAC’s Civil Rights and Equal Employment Opportunity Division

The Farm Production and Conservation Service's Civil Rights and Equal Employment Opportunity Division (CREEOD) ensures equal employment opportunities and program access for all FPAC employees and customers. It ensures that every employee, applicant and program participant is treated with dignity, equality, and respect by enforcing Civil Rights (CR) and Equal Employment Opportunity (EEO) statutes, protected federal laws, policies, management directives, and executive orders.

USDA Office of the Assistant Secretary for Civil Rights

The mission of the USDA Office of the Assistant Secretary for Civil Rights provides leadership and direction for the fair and equitable treatment of all USDA customers and employees while ensuring the delivery of quality programs and enforcement of civil rights.

USDA is an equal opportunity provider, employer, and lender.

And Justice for All

"And Justice for All" Poster (PDF)

The "And Justice For All" Civil Rights poster (AD-475-B; SNAP & FDPIR Programs; Sep 2019) is to be prominently displayed in all offices where there is an RMA presence. The poster should be placed where it may be viewed by employees and customers.

Recipients of Federally-assisted programs such as Approved Insurance Providers and their agents, and Partnership Agreement Holders such as State land-grant university partners are required to display this poster in their facilities where it can be viewed by customers.

To file a complaint of discrimination, write:

USDA, Office of the Assistant Secretary for Civil Rights, Office of Adjudication
1400 Independence Avenue, SW
Washington, DC 20250-9410

or call 866-632-9992 (Toll-free Customer Service)
800-877-8339 (Local or Federal relay)
866-377-8642 (Relay voice users)

Mailing Address:

Risk Management Agency
Office of Civil Rights
1400 Independence Avenue SW
STOP 0801
Washington, DC 20250